As being a mother of your lovely baby, what would you do when you bought a very bad functioned, but expensive breast pump?
The answer is obvious, mothers will either call the customer service line to return the device by asking money refund, or will buy a new one (if they had extra budget.)
The supervisor of EPS Bio - R&D division, Ms. Yunchu Chen, called to complain about the unqualified (noisy, and bad massage feeling) breast pump she had bought from a well-known brand when she has her second cute daughter Apple. Not too surprise! the standard reply from the brand not only frustrated her confidence as being a loyal consumer, but also her patient as a mother, so she asked to talk directly to their top manager.
Life is adventurist! After Ms. Chen`s serious complaint about the product, and the active willingness from the brand to deliver customers` satisfaction, she was invited to develop a new breast pump system for them.
After a marathon of more than 12 months with research, development, self-test, and users field test, the new Z02 breast pump was born, and received a very positive market satisfaction. With this success, Ms. Chen is now the CMO (Chief Mom Officer) of EASYMAX® team leading a band of engineers to extend our healthcare to mothers, and their lovely babies.
"We understood the hardness of breastfeeding and we cared about mothers’ feeling. Therefore, we`d like to improve it by developing a more efficient and comfortable solution. We care what you care, and we made it happened!"
Meet Our Staff
Chief Mom Officer
"As she's born, I was likely to hear her newborn cry, or cough and splutter. This is her very first breath. To keep my baby feel safe and secure, I want to give her my best."
2 Kids Papa
"I am a father. Every time when my wife uses her breast pump, it`s so annoying from the noise. I decided to improve this for her, and for myself when I sit aside her."
"When using our Z02 electric breast pump, I wish you and your baby to have the best memory due to its simplicity, ease, and comfort."